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The Basics: CRM

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The Basics: CRM
Discover the basics of Customer Relationship Management (CRM) - what is it and why is it important?

Your instructors:

Nikita Wong

Lead Gen, CRM & Marketing Automation Specialist, OpenMinds

Nikita is the Account Manager at OpenMinds, Leading CRM & Marketing Automations with Constant Contact. She has managed clients from across Malaysia, Singapore and Hong Kong, assisting them achieve great heights and efficiency through Marketing Automation. Her clients have seen over 50% improvement in email engagement rate and 85% increase in team productivity.

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